The Business Applications October ’18 release brings significant capabilities to enable you to transform your business. These new services and capabilities become available starting in October 2018.

Enhancements to Dynamics 365

Enhancements to Dynamics 365 Applications include hundreds of new capabilities across Sales, Marketing, Customer Service, Portals, Omni-channel Engagement Hub, Field Service, Project Service, Social Engagement, Finance and Operations, Talent, Retail, and Business Central. Microsoft is introducing a new set of mixed reality experiences using Microsoft Layout and Microsoft Remote Assist.

New intelligence applications

Employ decades of AI work pioneered by Microsoft Research to make Dynamics 365 more intelligent. You can enhance sales performance and planning with the new Dynamics 365 AI for Sales application.

New Power platform capabilities

New Power platform capabilities combine Power BI, PowerApps, Microsoft Flow, the
Common Data Service for Apps, and Power BI dataflows into an unmatched palette of tools to extend, customize, and integrate Dynamics 365 and Office 365 into your environment.

Data integration

Provides built-in connectivity to the Power platform and more, with data
across hundreds of business systems, enabling rich and intelligent experiences. The Common Data Model provides semantic consistency for canonical business entities across Dynamics 365, Common Data Service for Apps, and Power BI dataflows, increasing time to value for application developers, ISV partners, and integrators.

Deeper integrations with other Microsoft products

Offer seamless experiences with Dynamics 365 and Microsoft Outlook, Teams, SharePoint, Stream, Azure, and LinkedIn. We’ve enhanced Dynamics 365 with data and signal from Office 365 and Bing.

Performance, usability, and supportability enhancements

Improve the applications and underlying platform, and provide a better experience for you to run your businesses.

For your convenience, we have created an easy-to-find download for the full Dynamics 365 release notes. Do not hesitate to contact us if you have any questions regarding Dynamics 365.